Privacy Policy

Last Updated: 1 Jan 2025

1. Introduction

Oraxify (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal and non-personal data when you interact with our website (oraxify.com) or services. By accessing or using our platform, you agree to the terms outlined in this policy. If you do not agree with these terms, please refrain from using our services.

2. Data We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you interact with our services. This includes:

• Contact Information: Name, email address, phone number, and job title when you fill out forms, subscribe to newsletters, or contact us for inquiries.
• Payment Information: Credit card details, billing address, and transaction history when you purchase our services.
• Account Information: Username, password, and preferences when you create an account on our platform.

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information through cookies and similar technologies, including:

• Device Information: IP address, browser type, operating system, and device identifiers.
• Usage Data: Pages visited, time spent on the site, clickstream data, and referral URLs.
• Location Data: Approximate geographic location based on your IP address.

2.3 Non-Personal Information

We may also collect aggregated or anonymized data that does not directly identify you. This data is used for analytical purposes to improve our services and user experience.

3. How We Use Your Data

3.1 Service Delivery

We use your personal information to:

• Provide and maintain our services, including web development, cloud solutions, and cybersecurity.
• Process transactions and send you order confirmations.
• Communicate with you about your projects, including updates, support, and troubleshooting.

3.2 Marketing & Communication

With your consent, we may use your information to:

• Send you promotional emails, newsletters, and updates about our services.
• Notify you about new features, products, or events that may interest you.
• Conduct surveys or gather feedback to improve our offerings.

You can opt out of marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

3.3 Security & Compliance

We use your data to:

• Protect our platform and users from fraud, unauthorized access, and other security risks.
• Comply with legal obligations, such as tax reporting, GDPR, HIPAA, and other regulatory requirements.

4. Data Sharing

4.1 Third-Party Partners

We may share your information with trusted third-party service providers to assist us in delivering our services. These partners include:

• Cloud Providers: AWS, Google Cloud, and Microsoft Azure for hosting and infrastructure management.
• Payment Processors: Stripe, PayPal, and other payment gateways to process transactions securely.
• Analytics Providers: Google Analytics and similar tools to analyze website traffic and user behavior.

We ensure that all third-party partners adhere to strict data protection standards and only use your information for the purposes specified by us.

4.2 Legal Requirements

We may disclose your information if required by law or to protect our rights and interests. This includes:

• Responding to subpoenas, court orders, or legal processes.
• Preventing fraud, enforcing our terms of service, or addressing security issues.

5. Data Security

5.1 Protection Measures

We implement robust security measures to protect your data, including:

• Encryption: Data transmitted between your device and our servers is encrypted using SSL/TLS protocols.
• Access Controls: Restricted access to personal information based on role-based permissions.
• Regular Audits: Periodic security assessments to identify and address vulnerabilities.

5.2 Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. For example:

• Transaction records are retained for 7 years for tax and accounting purposes.
• Marketing data is retained until you opt out or request deletion.

6. Cookies & Tracking Technologies

6.1 Types of Cookies

We use cookies and similar technologies to enhance your experience on our website. These include:

• Essential Cookies: Required for basic website functionality, such as logging in and making payments.
• Analytics Cookies: Track user behavior to improve site performance and user experience.
• Marketing Cookies: Deliver personalized ads based on your browsing history.

6.2 Managing Cookies

You can manage or disable cookies through your browser settings. However, disabling essential cookies may affect your ability to use certain features of our website.

7. Your Rights

7.1 Access & Control

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Update or correct inaccurate information.
• Deletion: Request deletion of your data, subject to legal requirements.
• Restriction: Limit how we use your data in certain circumstances.

7.2 Opt-Out

You can opt out of marketing communications or withdraw consent for data processing at any time. To exercise your rights, contact us at [email protected].

8. GDPR & CCPA Compliance

8.1 EU Users

If you are located in the European Union, you have additional rights under the General Data Protection Regulation (GDPR), including the right to data portability and the right to object to processing. We comply with GDPR principles and will respond to your requests within 30 days.

8.2 California Residents

Under the California Consumer Privacy Act (CCPA), California residents have the right to:

• Know what personal information is collected and how it is used.
• Request deletion of personal information.
• Opt out of the sale of personal information (if applicable).

9. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting a notice on our website or sending an email. Your continued use of our services after such changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

• Email: [email protected]
• Form: Contact Form